SHIPPING POLICY — AEIR CODE

OVERVIEW

We move with intent.
Every order is processed with care, packed with precision, and shipped to reach you ready for performance.

This policy outlines how your order moves from us to you.

 

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ORDER PROCESSING

• All orders are processed within 1–3 business days

• Orders are not processed on Sundays or public holidays

Once your order is placed:

• You will receive an order confirmation

• Once shipped, you will receive tracking details

 

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SHIPPING TIMELINES

Estimated delivery timelines:

• Metro cities: 2–5 business days

• Non-metro locations: 3–7 business days

• Remote areas: May take longer

Delivery timelines are estimates, not guarantees.

 

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SHIPPING PARTNERS

We work with trusted logistics partners such as:

• Delhivery

• Bluedart

• DTDC

• Other regional partners

The carrier is selected based on speed, reliability, and serviceability.

 

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SHIPPING CHARGES

• Shipping charges will be displayed at checkout

No hidden costs. What you see is what you pay.

 

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ORDER TRACKING

Once your order is shipped:

• A tracking link will be shared via email/SMS

• You can track your shipment in real time

If you face issues, contact us at:
care@aeircode.com

 

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DELIVERY DELAYS

Delays may occur due to:

• Weather conditions

• Logistics disruptions

• High order volumes

• External factors beyond our control

We are not liable for delays caused by third-party carriers.

 

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FAILED DELIVERY ATTEMPTS

If delivery fails due to:

• Incorrect address

• Unavailability of recipient

The courier will attempt re-delivery.

If unsuccessful:

• The order may be returned to us

• Re-shipping charges may apply

 

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ADDRESS ACCURACY

You are responsible for providing accurate shipping details.

We are not responsible for delays or losses due to incorrect information.

 

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DAMAGED OR LOST SHIPMENTS

Once your order leaves us, it’s in motion.

Aeir Code is not responsible for packages that are lost or stolen after dispatch.

Make sure your address is correct and delivery is secure.
From that point forward, the shipment is handled by the logistics carrier.

If your order arrives:

• Damaged

• Tampered

• Or incomplete

You must notify us within 48 hours of delivery at:

care@aeircode.com

Include:

• Order ID

• Images of the package and product

We will investigate and resolve accordingly.

 

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INTERNATIONAL SHIPPING (IF APPLICABLE)

Currently, Aeir Code may or may not ship internationally.

If international shipping is enabled:

• Duties and taxes may apply

• These are the responsibility of the customer

 

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CONTACT

For any shipping-related queries:

Aeir SportsDesign Pvt. Ltd.
Email: care@aeircode.com